User Researcher

Ref: BBBH68110_1788265364

User Researcher

Whitehall Resources are looking for a user Researcher. This role is hybrid working with 2 days per month onsite in various locations across the Uk for team meetups, and the remainder remote working, for an initial 4-month contract.

***Inside IR35***

Description:
This is a pivotal role that has a direct impact on how people engage with crucial digital services. As a User Researcher, you will design services that enable users to manage their interactions with the clients departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user-focused approach and expertise in user-centric design.
Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods.

What you’ll do:

• Work collaboratively with user researchers, interaction designers, content designer, service designers and performance analysts as well as software developers and policy teams to produce outstanding digital services.
• Conduct research and engage with a diverse range of users to design intuitive experiences that address real challenges and meet their needs effectively.
• Create high-quality, compelling design concepts and artefacts such as personas, flows, service maps and wireframes.
• Design in an inclusive and accessible way
• Work in a multi-disciplinary delivery team

What you’ll need:

• Solid foundation in user-centered design, from concept to final delivery.
• Proficiency with tools, processes, and methods, and the ability to guide an agile delivery team.
• Strong ability to understand and articulate the needs of both technical and business stakeholders clearly.
• Skilled in managing stakeholder expectations and handling difficult discussions.
• Experienced in creating rapid paper and digital prototypes.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

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