User Researcher

Ref: BBBH68615_1793177416

User Researcher

Whitehall Resources are currently looking for a User Researcher on a Remote basis for an initial 4 month contract

***SC ELIGIBLE***
***INSIDE IR35***

Job Spec:

A user researcher is usually embedded in a multidisciplinary team and responsible for planning and carrying out user research activities. At this level, you will be expected to work independently on a team.

Main Responsibilities:

• Understand and explain the benefits and limitations of agile working
• Design and conduct your research so the findings can be embedded into an agile workflow
• Understand and work with the different roles in a multidisciplinary digital team to plan and do user research
• Analysis and synthesis
• Understand how to apply basic techniques for the analysis of research data and synthesis of findings
• Effectively involve your team in analysis and synthesis
• Present clear findings that colleagues can understand and use
• Inclusive research
• Understand the diversity of users of government services and the need to make services usable and accessible for everyone
• Work with colleagues to include many kinds of users in appropriate research activities
• Research management, leadership and assurance
• Ensure research has a clearly defined scope and purpose
• Get advice or support from someone more experienced when you need help to ensure research is defined before it starts
• Build your understanding of good practice standards for user research
• Improve your practice through reflection and feedback
• Stakeholder relationship management
• Identify important stakeholders and communicate with them clearly and regularly
• Tailor communication to stakeholders’ needs and work with them to build relationships while meeting user needs
• Build and reach consensus with stakeholders
• Work to improve stakeholder relationships using evidence to explain decisions
• User research methods
• Plan and conduct a user research project, with support
• Understand when to use basic user research methods and how to apply them correctly
• Effectively involve your team in research activities
• User-centred practice and advocacy
• Describe and use a range of user-centred practices
• Advocate for the user by sharing research insights on user needs and changing user behaviour with your team

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

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