Windows SME

Ref: BBBH61799_1727352644

Windows SME

Whitehall Resources are currently looking for a Windows SME.

Key Requirements:

– You will be responsible for providing technical support and expertise on project deliverables.
– You will diagnose and resolve complex project-related issues related to deliverables and collaborate with cross-functional teams to ensure efficient, compliant and secure implementation and Hand Over of the infrastructure, observing and supporting Local IT requirements.
– This role includes project related tasks as managing ordering processes as well as handling local setup, including compliance template and NA configuration.
– Finally, you will be responsible for documentation, ensuring that it adheres to standards.
– Strong Windows and communication skills.

Key Responsibilities:

– Communicate and collaborate with cross-functional teams and ensure that no balls are dropped in between the teams.
– Ensure efficient, compliant and secure implementation of PSnet IT infrastructure, diagnosing and resolving complex project-related issues.
– Provide expert-level support for installation, configuration, troubleshooting, and optimization of Windows.
– Observe and support Local IT Requirement interpretation.
– Participate in capacity planning exercises to ensure optimal resource utilization and scalability of the infrastructure.
– Support in Local IT requirement conversion into IT infrastructure design.
– Stay updated on latest trends, best practices, and security vulnerabilities related to Windows and make recommendations for improvements.
– Optimize system performance by analyzing system logs, monitoring resource utilization, and implementing performance tuning techniques.
– Implement and maintain security measures, including access controls, authentication mechanisms, and system hardening techniques.
– Develop and maintain documentation, including standard operating procedures, knowledge base articles, and troubleshooting guides.
– Diagnose and resolve complex project-related issues, working closely with end-users, support teams, and vendors, as necessary.
– Perform regular maintenance activities, such as system updates, patch management, and vulnerability assessments.
– Provide training and knowledge transfer to support teams and endusers on operating system-related topics.
– Support in the design process of the virtual environment -, network -, OU – and GPO – structure.
– Managing ordering processes for environments, server orders, and FW openings.
– Handling local setup, including compliance template and NA configuration.
– Qualification responsibilities include verifying server deliverables in TIMS, managing Local IT change CHG, and overseeing receiving control.
– Responsible for documentation, ensuring that it adheres to standards.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

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