Solution Designer / Architect – Telephony / Microsoft

Ref: BBBH61831_1727770874

Solution Designer & Architect Role – Telephony / Microsoft

Whitehall Resources are currently looking for a Solution Designer & Architect Role – Telephony / Microsoft on a remote basis for an initial 6 month contract.

*** INSIDE IR35 ***

A solution designer and architect to follow a solution brief for the development of a domain (cloud) joined kiosk workstation (circa 30 devices) build for a high availability telephony solution.

The individual will be required, at pace, to design and build the solution themselves and ensure governance is met along the way.

The solution itself is a kiosk build Windows desktop solution that will be contained within a VLAN that has minimal external connectivity.

The individual will need design, config and build skills in the following headlining technologies/products:

• Microsoft Entra
• Microsoft Intune
• Microsoft Windows 11

Additionally, the Kiosk build developed will need to be deployed with the follow existing products which may require adjustment to operate int he context of this solution, the individual will be accountable for driving any necessary adjustments:

• Microsoft Defender
• Palo Alto XDR
• TMC Telephony Client
• Touchscreen and phone handset drivers and configuration
• Scripting to enable operation of the telephone system in a manner similar to an existing operation
• Other management agents such as SNOW Atlas, TeamViewer, etc as required for IT Service Management

The individual will be required to own the full design, delivery and testing of this element of the end to end solution:

• Cloud solution – consisting Micsoft Entra and Intune
• Workstation solution – consisting the build and lockdown to CIS 1 benchmark
• Application deployment and configuration
• Network configuration enabling communication with the line of business services at remote site, plus understanding and driving all relevent communications and networking for the device to communicate with management systems such as MS Entra, Intune, ServiceNow, etc
• Testing will be conducted to ensure the application functions, is operable by the user community, and that all infrastructure and supporting components are serviceable.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

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