ServiceNow Developer

Ref: BBBH62340_1732886720

ServiceNow Developer

Whitehall Resources are looking for a ServiceNow Developer. This role is fully remote working for an initial 6 month contract.

***Inside IR35***

Job Description:
Senior ServiceNow Developer role is responsible for configuring, developing and managing Cloud Governance Process on ServiceNow. Works closely with various stakeholders and Product owners within Global cloud services to understand business requirements and translate into technology solutions, ensuring customer expectations are met in a timely manner and aligned with technology standards.

Responsibilities:
– Building technical solutions on ServiceNow platform based on project needs and process requirements
– Good understanding of the overall architecture of ServiceNow
– Translate business requirements into functional design
– Propose API based solutions focused on usability and automation
– Expert in working on Service Portal and custom app’s
– Provide technical insights on the capabilities and best practices of the ServiceNow platform
– Have some understanding of the “as is processes” and deliver toolset changes based on upcoming process changes
– Experience of end to end development activities for a specific enhancement or project as an individual contributor
– Work closely with BA’s, Architects, Platform & Testing team and process teams
– Align to product roadmap to ensure strategic alignment
– Identifying areas of process and tooling improvement and provide necessary solutions
– Demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by driving the timely implementation of internal and external audit points, including issues raised by external regulators, and internally identified IT security risks.
– Implement the group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.
This will be achieved by adhering to all relevant processes/procedures and by liaising with compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources.

Skills and Experience:
– Experience of ServiceNow web services and APIs, expertise in JavaScript, with working knowledge of Active Directory, LDAP, SSO, and Workflow Configuration
Knowledge of web applications, networks, protocols and email (SMTP, POP3) and working knowledge of relational databases
– Experience in Angular JS, HTM 5, CSS3 and Bootstrap
– Client side and server-side scripting experience
– Experience with Service Now Portal and Integration Hub
– Experience with developing complex widgets and pages, client side and server-side scripting experience
– Experience in developing complex workflows and complex flow designers
– Experience in developing reusable API’s
– Experience in writing reusable scripts
– Good Experience in developing custom scoped applications
– Experience with complex reporting
– Good experience dealing with version upgrades
– Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

Preferred Skills:
– ServiceNow Service Portal & Integration Hub
– Knowledge of UI & UX concepts
– Ability to engage with stakeholders of relevant business areas
– Knowledge of agile tools (Jira/Azure Devops) for project management
– Basic knowledge of any reporting tool / for data analysis
– Documentation skills which is useful to create any project documentation
– Good knowledge of any document tools such as confluence, and Visio.

Education:
– 8+ years development experience with ServiceNow
– Strong Service Portal development experience
– Strong Technical Experience:
– Strong technical background using web technologies (specifically HTML, AngularJS, Bootstrap, CSS, JavaScript, JSON, HTTP, REST/SOAP)
– Well versed with class hierarchy, Update set hierarchy, data layer, flows, UI Action/policy, deployment, Integration, SOAP Service implementation in ServiceNow
– Experience working with Jira and Confluence
– Experience in working in an agile work environment, Scrum or SAFe framework
– ServiceNow Certified Application Developer
– ServiceNow Core Platform Architecture

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

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