ServiceNow Architect

Ref: BBBH61127_1720109955
Hybrid-remote in London

ServiceNow Architect

Whitehall Resources are currently looking for a ServiceNow Architect.

You will be required to use an FCSA Accredited Umbrella Company.

Key Requirements:

– The job holder is primarily responsible for ServiceNow Product for Cybersecurity.
– The primary responsibility includes managing the Service Now Product Modules in the areas of ITSM, ITBM, Performance Analytics, CMDB, Business Portfolio, Knowledge Management, Continuous Improvement, Resource / Service Cost Management & Financial Services and various workflows that the application is comprised of.
– The role is expected to design and implement the product strategy for cybersecurity and roadmap, provide necessary technical support to team to ensure deliverables confirming to architecture & quality standards.
– Acts as cybersecurity technical point of contact for Service Now implementations and as the technical lead works closely with the business partners to understand the requirements and translate them to work deliverables from the team members.

Key Experience:

– Design and manage the product strategy, building stakeholder buy-in around the plans, commitments and changes.
– Lead & manage Product Roadmap, Governance calls, prepare deck and walkthrough Deck with stakeholders.
– Work with Product Owners, Service Owners on platform benefits, capabilities and high level solution design to ensure product activates are aligned to wider strategic objectives. Manages the licensing, audits compliance, manages the ServiceNow relationship.
– Defines systems development projects which support the organisation’s objectives and plans.
– Design components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology. Identifies and evaluates alternative design options and trade-offs.
– Monitors and reports on the progress of development projects, ensuring that projects are carried out in accordance with agreed architectures, standards, methods and procedures (including secure software development).
– Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements. Models, simulates or prototypes the behaviour of proposed systems components to enable approval by stakeholders.
– Designs, codes, verifies, tests, documents, amends and refactors complex programs/scripts and integration software services.
– Provides reports on progress, anomalies, risks and issues associated with the overall product / modules & work-flows. Reports on system quality and provides specialist advice to support others.
– Use systemic thinking and creativity in devising solution options, evaluate relative costs, benefits and obstacles of potential solutions.
– Manages user experience evaluation of systems, products or services, to assure that the usability and accessibility requirements have been met, required practice has been followed, and systems in use continue to meet organisational and user needs.
– Provide planning, direction and support for new releases and deployments, leading the development / transformation pipeline.
– Conduct risk assessment and develop mitigation plans for Servicenow services and projects.
– Maintain all documentations for deployment, maintenance, upgrades, and problem resolution activities.

Key Skills:

– 10+ years of experience in Product / application development with at least 5 years of experience working on ServiceNow application.
– At least 5 years of experience in ServiceNow applications.
– Demonstrated experience designing and implementing product strategy.
– Demonstrated experience designing and developing process based solutions.
– Demonstrated experience building user case processes and workflows.
– Ability to transform Business Requirement into Business Process, End to End experience of ServiceNow -based application design and implementation.
– Well versed with class hierarchy, Updateset set hierarchy, data layer, flows, UI Action /policy , deployment, Integration, SOAP Service,implementation in ServiceNow.
– Must have good exposure to Agile Scrum practices and methodology.
– Strong Core Java development experience.
– Excellent verbal, active listening and written communications skills along with demonstrated facilitation skills.
– Proven analytical and problem solving skills.
– Application & Infrastructure Architecture (design & development) understanding.

Optional Skills:

– Java Scripting
– Java/J2EE Skills
– Angular
– API development

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

Apply Now

    Your IT Specialists

    Consultant | Permanent Delivery Team
    Principal Client Services Manager

    Get in touch

    Drop us an email, or give us a call, and we'll get back to you as soon as possible.

    Contact Us

    View similar job roles

    Job ID: BBBH61092_1720425007

    SAP PS Consultant

    Job ID: BBBH58801_1719937379

    SAP SD Consultant

    Job ID: BBBH61180_1720692409

    SAN Storage Specialist

    City of London, London
    Job ID: BBBH61166_1720602169

    SAP GTS Lead


    Promote Your Vacancy

    Upload your open role and expand your company’s reach instantly.

    Upload a job

    Register your CV with us

    If you are a prospective candidate and would like to register your details with us

    Upload your CV

    I would like to thank you very much for 2 years of cooperation with me and my company

    I have always found their consultants to be professional, knowledgeable, and most importantly, deliver to all agreed timelines, despite challenging circumstances.

    Whitehall are responsive, flexible and propose high quality candidates that fit within our budgets and project timelines

    The attitude, the relationship and the quality of the services definitely makes you guys different from other suppliers

    They always stayed close to us to make sure all needs were captured, and we were thinking ahead

    The candidates are always excellently suited to the position and are secured at rates which are lower than the market average

    The process was made simple by George who understood both needs of the clients

    Tomasz was knowledgeable about the market and did a thorough job of gathering information about the role before he began the search

    The efficiency and speed to deliver is brilliant

    Whitehall provides various services and resources to make the transition from interview to onboarding as smooth as possible

    Our collaboration with Whitehall Resources has proven to be instrumental in addressing our global SAP consultant resourcing needs