SAP SD/MM Support Manager

Ref: BBBH60741_1716908319
Terrell, Texas

The SAP SD/MM Support Manager is responsible for developing and implementing solutions, supporting production applications and the review and recommendation of new applications. This position will leverage SAP to support Sales and Distribution, and Materials Management best practices within the SAP landscape. This is a hands-on role that will execute SD and MM configuration, functional documentation, developing system requirements, business process design, all SD/MM related testing, integration testing, system documentation and training including training materials and support procedures. This position will office in Terrell, TX and report to the Director, Applications Support. Minimal travel to Alabama is anticipated.

  • Provide business analysis and process redesign expertise in SAP SD/MM functionality
  • SAP configuration, implementation and support including Sales Order Processing, Pricing, Billing, Customer and Product Hierarchies, Logistics Execution, Credit and Risk Management, Output Types configuration/ setup, EDI design and maintenance, and FI/CO postings
  • Understand the integration points within ECC environment including but not limited to SD, VC, QM, WM, FI, MM, as well as external systems
  • Configure SAP functionality to satisfy business requirements and business process design
  • Prepare functional specifications for reports, interfaces, conversions, enhancements, forms and workflows as they relate to the SD/MM components of SAP
  • Support peripheral systems and interfaces related to the Sales and Distribution and Materials Management function
  • Design and execute test plans to ensure that business requirements and functional specifications are implemented properly and meet business objectives
  • Develop business relationships to ensure successful implementation and support project efforts
  • Collaborate cross-functionally with representatives throughout the company
  • Resolve incidents across the SAP platform
  • Provide primary end user support and solutions for the SAP SD/MM modules and user community. This includes troubleshooting, diagnosis, and resolution of end user problems as well as performing routine system maintenance checks and corrective actions
  • Manage 3-5 direct reports in the areas of material/customer/vendor master data maintenance, other associated data objects, EDI, and Quote to Cash processes
  • Must be able to communicate with systems user community and management in a simple convincing manner and on all levels with peers
  • Promote company culture
  • Achieve common business goals through cooperative alignment with all departments. Candidate will periodically prepare and conduct SAP training

Experience and Education Requirements

  • A Bachelor’s degree in Information Technology, Computer Science or related field or job experience equivalent to degree
  • English skills must be proficient to understand, read, write and speak English


  • 7-10 years of applicable SAP SD and MM functional experience required
  • Completion of minimum three SAP implementations
  • Project management principles, methodology, and proficiency required
  • Integration knowledge with FICO, COPA, WMS, and EDI helpful
  • Technical ability to work within application framework to configure applications that meet the needs of the business
  • Strong understanding of business system design in a manufacturing environment
  • Demonstrated ability to accurately and quickly complete deliverables with efficient use of system resources
  • Strong commitment to customer service and support
  • In-depth SAP SD or MM experience required
  • In-depth understanding of integration points with other SAP modules
  • Microsoft Office Suite applications proficiency

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

Apply Now

    Your SAP Specialists

    Consultant | UK SAP Contract Team
    Consultant | Permanent Delivery Team

    Get in touch

    Drop us an email, or give us a call, and we'll get back to you as soon as possible.

    Contact Us

    View similar job roles

    Job ID: BBBH60924_1718118035

    Performance Test and Automation Lead

    Hybrid-remote in England
    Job ID: BBBH60981_1718702848

    SAP LBN Consultant

    Job ID: BBBH60927_1718118554

    SAP Integration Lead Consultant – SC Cleared

    Hybrid-remote in Berkshire
    Job ID: BBBH60884_1717689776

    SAP Archiving/ILM Consultant


    Promote Your Vacancy

    Upload your open role and expand your company’s reach instantly.

    Upload a job

    Register your CV with us

    If you are a prospective candidate and would like to register your details with us

    Upload your CV

    I would like to thank you very much for 2 years of cooperation with me and my company

    I have always found their consultants to be professional, knowledgeable, and most importantly, deliver to all agreed timelines, despite challenging circumstances.

    Whitehall are responsive, flexible and propose high quality candidates that fit within our budgets and project timelines

    The attitude, the relationship and the quality of the services definitely makes you guys different from other suppliers

    They always stayed close to us to make sure all needs were captured, and we were thinking ahead

    The candidates are always excellently suited to the position and are secured at rates which are lower than the market average

    The process was made simple by George who understood both needs of the clients

    Tomasz was knowledgeable about the market and did a thorough job of gathering information about the role before he began the search

    The efficiency and speed to deliver is brilliant

    Whitehall provides various services and resources to make the transition from interview to onboarding as smooth as possible

    Our collaboration with Whitehall Resources has proven to be instrumental in addressing our global SAP consultant resourcing needs