Permanent

IT Support Engineer – Video & Voice (Unify, CISCO BPX)

Ref: BBBH60818_1717084966
Market Drayton, Shropshire

Telephony / Voice & Video Engineer – Unify, CISCO

Whitehall Resources are looking for a Telephony / Voice Engineer to join a leading recognised, household brand in the UK.

Responsible for 3rd Line Support of Voice and Video services across the Group, you will have excellent experience in troubleshooting, installing and administering telephony / UC Systems. You will also hold responsibility for management of PBX applications, covering Call Routing, Call Recording, SMS Management and Attendant Console. If you are an experienced Telephony / Voice Engineer, we would love to hear from you!

This is a remote / office-based role (2/3 days per week in the office) and this role can be based in either East Kilbride OR Shropshire.

Shropshire / South Lanarkshire based
Circa 3 days per week on-site

Telephony / Voice & Video Engineer – Unify, CISCO

Do you have?
* Previous experience within 2nd and/or 3rd Line Telephony / Video Support?
* The ability to administer, troubleshoot and monitor voice and video platforms
* Technical knowledge in some/all of the following systems: Unity, Hipath, Cisco Video, MS Teams Bridge
* Confidence in mentoring, leading, coaching others?

Do you want to?
* Work for a leading, recognised brand name
* Develop your career within a global organisation
* Increase your knowledge within IT Telephony / Video support
* Be rewarded with a great work / life balance Sound interesting?

If so, please do apply!

Telephony | Voice | VOIP | Video | Unify | Cisco | BPX | 3rd Line | Infrastructure

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

Apply Now

    Your IT Specialists

    Client Services Manager
    Senior Consultant | Permanent Delivery Team

    Get in touch

    Drop us an email, or give us a call, and we'll get back to you as soon as possible.

    Contact Us

    View similar job roles

    Job ID: BBBH61001_1718887467
    Hybrid
    Contract

    SAP PP-PI Consultant – German speaking

    Hybrid-remote in Saarland
    Job ID: BBBH60965_1718376574
    Hybrid
    Contract

    TWS Scheduling Engineer

    Hybrid-remote in England
    Job ID: BBBH60740_1716908491
    Office based
    Permanent

    SAP MM/PP Support Manager

    Alabama
    Job ID: BBBH60910_1718092485
    Hybrid
    Contract

    nCino Lead Engineer

    Hybrid-remote in England

    Promote Your Vacancy

    Upload your open role and expand your company’s reach instantly.

    Upload a job

    Register your CV with us

    If you are a prospective candidate and would like to register your details with us

    Upload your CV

    I would like to thank you very much for 2 years of cooperation with me and my company

    I have always found their consultants to be professional, knowledgeable, and most importantly, deliver to all agreed timelines, despite challenging circumstances.

    Whitehall are responsive, flexible and propose high quality candidates that fit within our budgets and project timelines

    The attitude, the relationship and the quality of the services definitely makes you guys different from other suppliers

    They always stayed close to us to make sure all needs were captured, and we were thinking ahead

    The candidates are always excellently suited to the position and are secured at rates which are lower than the market average

    The process was made simple by George who understood both needs of the clients

    Tomasz was knowledgeable about the market and did a thorough job of gathering information about the role before he began the search

    The efficiency and speed to deliver is brilliant

    Whitehall provides various services and resources to make the transition from interview to onboarding as smooth as possible

    Our collaboration with Whitehall Resources has proven to be instrumental in addressing our global SAP consultant resourcing needs