IT Support Engineer – Video & Voice (Unify, CISCO BPX)

Ref: BBBH60818_1717084966
Market Drayton, Shropshire

Telephony / Voice & Video Engineer – Unify, CISCO

Whitehall Resources are looking for a Telephony / Voice Engineer to join a leading recognised, household brand in the UK.

Responsible for 3rd Line Support of Voice and Video services across the Group, you will have excellent experience in troubleshooting, installing and administering telephony / UC Systems. You will also hold responsibility for management of PBX applications, covering Call Routing, Call Recording, SMS Management and Attendant Console. If you are an experienced Telephony / Voice Engineer, we would love to hear from you!

This is a remote / office-based role (2/3 days per week in the office) and this role can be based in either East Kilbride OR Shropshire.

Shropshire / South Lanarkshire based
Circa 3 days per week on-site

Telephony / Voice & Video Engineer – Unify, CISCO

Do you have?
* Previous experience within 2nd and/or 3rd Line Telephony / Video Support?
* The ability to administer, troubleshoot and monitor voice and video platforms
* Technical knowledge in some/all of the following systems: Unity, Hipath, Cisco Video, MS Teams Bridge
* Confidence in mentoring, leading, coaching others?

Do you want to?
* Work for a leading, recognised brand name
* Develop your career within a global organisation
* Increase your knowledge within IT Telephony / Video support
* Be rewarded with a great work / life balance Sound interesting?

If so, please do apply!

Telephony | Voice | VOIP | Video | Unify | Cisco | BPX | 3rd Line | Infrastructure

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

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    I would like to thank you very much for 2 years of cooperation with me and my company

    I have always found their consultants to be professional, knowledgeable, and most importantly, deliver to all agreed timelines, despite challenging circumstances.

    Whitehall are responsive, flexible and propose high quality candidates that fit within our budgets and project timelines

    The attitude, the relationship and the quality of the services definitely makes you guys different from other suppliers

    They always stayed close to us to make sure all needs were captured, and we were thinking ahead

    The candidates are always excellently suited to the position and are secured at rates which are lower than the market average

    The process was made simple by George who understood both needs of the clients

    Tomasz was knowledgeable about the market and did a thorough job of gathering information about the role before he began the search

    The efficiency and speed to deliver is brilliant

    Whitehall provides various services and resources to make the transition from interview to onboarding as smooth as possible

    Our collaboration with Whitehall Resources has proven to be instrumental in addressing our global SAP consultant resourcing needs